Add more transparency to your last mile with real-time package tracking. For a better delivery experience all around.
The real-time tracking solution Better Tracking lets drivers and consignees take control of their time. Real-time visibility, interactive package tracking and accurate ETAs mean deliveries happen more seamlessly, and the door is already open when the driver arrives.
Track parcels on the map, and view delivery progress in real-time.
Our real-time parcel tracking software offers many intelligent features that allow shippers to delight customers and efficiently manage their last mile deliveries.
On delivery day, consignees can track their parcels live and see the number of stops before their package arrives, in real time. Better Tracking's real-time tracking tool shows live delivery windows down to 10 minutes – all thanks to our AI-powered delivery estimates based on actual vehicle progress.
Pre-ETAs use historical data and other insights to enable you to share expected delivery dates well in advance. That means you can send out email notifications the day before a delivery or display an estimated arrival date directly in your customer's shopping cart.
We give receivers the power to choose – and even re-route packages on delivery day. Having a package delivered to the neighbor's or a nearby parcel shop is easy with Better Tracking. Plus, receivers can easily change delivery times to better suit their schedule, even on short notice.
With our service, shippers can send customized alerts to recipients, letting them know when a package is on its way or about to arrive. Our goal: helping you make the delivery experience more personal and convenient.
We give you the tools you need to capture ratings and collect feedback on the delivery experience and customer support. We also provide options for customers to leave a tip for drivers who go the extra mile for their deliveries.
Our white-label front end allows you to infuse your brand's identity into shipper or carrier portals with flexibility and ease. Showcase your retailer-specific branding and advertising right as customers track the arrival of their highly anticipated products.
Shippers love Better Tracking because it provides an outstanding experience for their customers.
Providing an excellent customer delivery experience for online shoppers drives customer retention for retailers, which makes carriers more competitive.
Better Tracking enables fans of German football club BVB to track their fan-gear deliveries in real-time – a true win-win.
When the parcel is loaded on the van, consignees receive a message or SMS that they can now live track their package online. The ETA is continuously updated based on dynamic information of the routing system enhanced by machine learning (ML). The time frame for arrival can get as narrow as 10 minutes.
