Better Tracking

Last mile tracking for a stellar customer experience.

Add more transparency to your last mile with real-time package tracking. For a better delivery experience all around.

Ringing at empty apartments is a thing of the past.

The real-time tracking solution Better Tracking lets drivers and consignees take control of their time. Real-time visibility, interactive package tracking and accurate ETAs mean deliveries happen more seamlessly, and the door is already open when the driver arrives.

Your benefits with Better Tracking.

Full transparency

Track parcels on the map, and view delivery progress in real-time.

Fast, seamless deliveries

Narrow ETAs mean customers are ready and waiting, for an even smoother delivery.

Delighted customers

Ensure an excellent customer experience thanks to delivery ratings and customer feedback options.

Full transparency

Track parcels on the map, and view delivery progress in real-time.

What makes Better Tracking unique?

Our real-time parcel tracking software offers many intelligent features that allow shippers to delight customers and efficiently manage their last mile deliveries.

Real-time visibility.
Consignees can view drivers on the map, along with the number of stops left to the delivery destination, and get highly accurate ETAs (15-minute time frames).
Alternative drop-offs.
Whenever plans change, receivers can choose to have their package delivered to an an alternate delivery location, even once the tour is in progress. Drivers receive a notification and can act accordingly.
Star ratings.
Customers have the opportunity to rate their delivery experience. That means drivers receive feedback and the quality of deliveries improves over time.
Branded order tracking.
As a white label web application, Better Tracking enables brands to drive engagement at the last touchpoint of the customer journey. As users interact with the app to track their parcel, they can view fully customizable offerings from retailers for a winning customer experience.
Real-time visibility.
Consignees can view drivers on the map, along with the number of stops left to the delivery destination, and get highly accurate ETAs (15-minute time frames).

Shippers love Better Tracking because it provides an outstanding experience for their customers.

Martin Schaefer, Director, Der Kurier

4.8 / 5
average receiver rating

Who benefits from Better Tracking?

Carriers looking to enhance the quality of their services and gain more retail clients.

Providing an excellent customer delivery experience for online shoppers drives customer retention for retailers, which makes carriers more competitive.

You’ll enjoy easy integration through developer-friendly APIs and documentation. Better Tracking also connects to existing tools, making it easy to get started. Plus, we offer integration support if you need it.

FAQs: Better Tracking real-time delivery tracking.

How accurate is live parcel tracking?

When the parcel is loaded on the van, consignees receive a message or SMS that they can now live track their package online. The ETA is continuously updated based on dynamic information of the routing system. The time frame for arrival can get as narrow as 10 minutes.

Do I need GPS for parcel tracking?
How does real-time tracking enhance last mile visibility?
How can customers rate their delivery experience?
What does Better Tracking Cost?

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