Case Studies

Dive deeper into our success stories. Discover how we've helped delivery businesses like yours overcome last mile challenges and achieve success.

Saving GLS Drivers in Toulouse 2 Hours a Day with Better Planner

Discover how GLS France partnered with Bettermile to implement a dynamic dispatching solution, shift driver start times by two hours, and transform last-mile efficiency in just three weeks.

Bettermile logo mark, a blue letter B
Bettermile
Better Planner
March 31, 2026
Saving GLS Drivers in Toulouse 2 Hours a Day with Better Planner

GLS Spain saves 15 minutes on every route

GLS Spain improved their geocoding success rate by 7% using Better Places, reducing the share of addresses needing manual driver correction from 31% to just 6% and saving 12–15 minutes per driver per day.

Bettermile logo mark, a blue letter B
Bettermile
Better Places
October 23, 2022
GLS Spain saves 15 minutes on every route

GLS Canada boosts final mile efficiency

GLS Canada rolled out Better Route across 29 depots in Ontario and Quebec, achieving improved route efficiency, lower cost-per-stop, and higher driver productivity with real-time data visibility for their customer experience team.

Bettermile logo mark, a blue letter B
Bettermile
Better Route
Sep 21, 2026
GLS Canada boosts final mile efficiency
ALL CASE STUDIES
How Royal Mail Delivered Real-Time Parcel Tracking to Millions of UK Customers

How Royal Mail Delivered Real-Time Parcel Tracking to Millions of UK Customers

Royal Mail partnered with Bettermile to bring real-time, digital delivery transparency to one of the world's largest postal networks. Better Tracking rolled out across 1,200+ delivery offices and nearly 10,000 daily routes in time for peak season, giving UK recipients accurate, continuously updated ETAs and narrowing delivery windows from multiple hours to under 15 minutes for most parcels.

June 9, 2026
Better Tracking
GLS Spain saves 15 minutes on every route

GLS Spain saves 15 minutes on every route

GLS Spain improved their geocoding success rate by 7% using Better Places, reducing the share of addresses needing manual driver correction from 31% to just 6% and saving 12–15 minutes per driver per day.

October 23, 2022
Better Places
GLS Canada boosts final mile efficiency

GLS Canada boosts final mile efficiency

GLS Canada rolled out Better Route across 29 depots in Ontario and Quebec, achieving improved route efficiency, lower cost-per-stop, and higher driver productivity with real-time data visibility for their customer experience team.

August 30, 2023
Better Route
Deliver it Transforms its Urban Logistics for the Digital Age

Deliver it Transforms its Urban Logistics for the Digital Age

Deliver it integrated Better Places in just 4 hours to eliminate manual address validation, automate geocoding across their operations, and future-proof their modular tech stack for scaling to new cities.

January 30, 2024
Better Places
GLS Netherlands reduces customer contact volume by 15%

GLS Netherlands reduces customer contact volume by 15%

GLS Netherlands implemented Better Tracking's dynamic delivery windows, resulting in a 10–15% reduction in customer service contact volume per depot and measurable improvements in Trustpilot ratings.

March 5, 2024
Better Tracking
GLS Hungary Shines with 4.7-Star Real-Time Tracking Innovation

GLS Hungary Shines with 4.7-Star Real-Time Tracking Innovation

GLS Hungary implemented an AI-powered predictive tracking solution with Bettermile that delivers real-time delivery windows to over 90% of customers without GPS — earning a best-ever 4.75-star customer rating.

August 6, 2024
Better Tracking
How GLS Poland turned real-time visibility into a daily operational habit across 51 depots

How GLS Poland turned real-time visibility into a daily operational habit across 51 depots

GLS Poland deployed Back Office across 51 depots, achieving a 2x increase in weekly active users in six months and dramatically reducing the phone calls needed to answer delivery status questions.

August 27, 2025
Back Office
Saving GLS Drivers in Toulouse 2 Hours a Day with Better Planner

Saving GLS Drivers in Toulouse 2 Hours a Day with Better Planner

Discover how GLS France partnered with Bettermile to implement a dynamic dispatching solution, shift driver start times by two hours, and transform last-mile efficiency in just three weeks.

March 31, 2026
Better Planner