How to Implement World-Class Tracking
Parcel and postal operators are caught between rigid legacy systems (TMS, WMS, and ERPs) and the need to meet Amazon-level delivery expectations. How can you modernize quickly without undertaking a massive, risky IT overhaul?
Discover how to deliver stellar customer experience with smart tracking that fits your existing systems. Learn what customers expect today, which Real-Time Tracking features matter most, how to integrate quickly, and how others reduced WISMO while improving their reputation.
When? 10th February 2026
Livestream starts: 10:00 am CET
Who You'll Hear From
Denis Darce
Michael Österreich
Andrei Abc
Denis Darce, Partnerships & Market Development Manager at Bettermile, will moderate the webinar, expertly guiding discussions on seamless last-mile tracking integrations. He specializes in effortless algorithmic tracking setups that boost CX, reduce WISMO, and enable branded frontends without disrupting core systems.
Michael Österreich, Implementation Specialist - BIO
GLS Romania - BIO
1/3
What You'll Hear About
Get the 2025 Real Time Tracking Report
The annual Last Mile Delivery Experience Study provides a consistent view of evolving expectations in parcel delivery. The newest survey confirms that real-time tracking (RTT) is now a standard expectation and widely adopted. But the real challenge lies beyond: to build a truly consumer-centric last mile and meet ever-growing expectations, delivery companies must offer end-to-end flexibility and give recipients real control over their deliveries.
New in this edition: fresh insights on out-of-home (OOH) deliveries. With RTT enabling rerouting to Pickup and Dropoff (PUDO), the study uncovers how consumers use these options—and why demand for flexibility and control in the last mile is higher than ever.
Case Study
