GLS Spain saves 15 minutes on every route
Inefficiencies from inaccurate delivery addresses prompted GLS Spain to adopt Better Places. After just 3 months, drivers could shave 15 minutes from every tour.
Visualize your delivery operations in real-time.
Your central hub for monitoring and supporting drivers, ensuring reliable, transparent, and increasingly efficient deliveries.
Track your Organization last-mile’s productivity.
Once you’re plugged into the Bettermile product suite, BackOffice offers complete transparency into your logistics operations and processes, helping you optimize both your daily operations and long-term systems, and build a productive last mile delivery engine that’s built to last.
Your benefits with BackOffice.
A comprehensive view of the active tours in your depot from the start to the end of the delivery day that enables depot managers to monitor tours and provide support as needed.
Smarter planning
Gain better control over daily operations with clear overviews of tour status, driver allocation, and vehicle availability – all in one place.
What makes it unique?
BackOffice is a central console that makes it easy for depot managers to control, manage, and assist active drivers on the job. Monitor daily operations, stay on track with deliveries, and provide guidance to those that need it the most.
Actionable Real-time Insights
Transparency and Visibility
Operational Metrics and Analytics
User Management and Control
Actionable Real-time Insights
Insights on improving tours and driver performance. Assist new and less experienced drivers on the job. Real-time support and advice for drivers on blocked tours. Maximise depot and driver productivity by identifying what’s working and what can be better.
Transparency and Visibility
Easy To Use Dashboard. Help trace missing parcels. Live tracking of all active tours after the drivers leave the depot. Trackable Daily Operational Metrics.
Operational Metrics and Analytics
Historical data about every tour and driver on duty. Track and monitor depot and driver-level KPIs. Granular and ad hoc reports. Metrics Breakdown multiple levels: driver, subcontractor, depot.
User Management and Control
Define level of access based on roles. Support drivers on the job with access to learning resources in multiple languages. Easy access to support to deal with unexpected issues while drivers are on the road. Status notifications and alerts to ensure systems are running smoothly.
1/4
Poor quality in address data is a persistent problem for delivery. With Better Places, we send our drivers to the right places and improve our master data significantly.
99%
geocoding success rate
Case Study
Make data-informed decisions.
Use insights gleaned from your power center to transform delivery operations from the inside and enhance efficiency and profitability with time.
FAQs: BackOffice
Who is the BackOffice useful for?
The BackOffice is useful for depot managers, depot employees, and subcontractors, each of whom has tailored access depending on their role. We offer flexible role configurations, so users only see information relevant to them. There is no maximum user capacity. The system is compatible with computers, tablets, and smartphones, allowing teams to access it from wherever they work.
How can Tour Performance be enhanced with BackOffice?
Can I use BackOffice independently without other Bettermile products?
How much does BackOffice cost?
How safe is it to use BackOffice in terms of all the data stored there?
How can you increase productivity with BackOffice?
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