GLS Spain saves 15 minutes on every route
Inefficiencies from inaccurate delivery addresses prompted GLS Spain to adopt Better Places. After just 3 months, drivers could shave 15 minutes from every tour.
Visualize your delivery operations in real-time and make the right decisions for your business
Your central hub for monitoring and supporting drivers, ensuring reliable, transparent, and increasingly efficient deliveries.
Track your Organization last-mile’s productivity
Once you’re plugged into the Bettermile product suite, BackOffice offers complete transparency into your logistics operations and processes, helping you optimize both your daily operations and long-term systems, and build a productive last mile delivery engine that’s built to last.
Control And Visibility
A comprehensive view of the active tours in your depot from the start to the end of the delivery day that enables depot managers to monitor tours and provide support as needed.
Transparency And Visibility
Into Daily Operations
- Easy To Use Dashboard
- Help trace missing parcels
- Live tracking of all active tours after the drivers leave the depot
- Trackable Daily Operational Metrics
You Can Choose Between Two Versions
BackOffice is a central console that makes it easy for depot managers to control, manage, and assist active drivers on the job. Monitor daily operations, stay on track with deliveries, and provide guidance to those that need it the most.
Currently, you can only use BackOffice in combination with other Bettermile products. Our customer team helps you identify the best tier for you based on your integration.
BackOffice Basic
BackOffice Plus
BackOffice Basic
Create and administer up to 200 user accounts for active drivers in the depot
Manage a register of transport partners, vehicles and devices for each depot
Give transport partners view access to relevant dashboards and metrics
Live tracking of all active tours after the drivers leave the depot
BackOffice Plus
Get everything in Basic
Comprehensive dashboard with over 50 trackable operational metrics
Monitor active delivery tours in real-time and get instant feedback on delivery quality and driver performance
Usage and performance reports at a depot and organizational level
Historical performance data for all tours
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Poor quality in address data is a persistent problem for delivery. With Better Places, we send our drivers to the right places and improve our master data significantly.
99%
geocoding success rate
Case Study
Make data-informed decisions.
Use insights gleaned from your power center to transform delivery operations from the inside and enhance efficiency and profitability with time.
FAQs: Backoffice
What is included with BackOffice?
Address normalization is the very first step in the address cleansing process. Unstructured raw data are “scrubbed”, removing any unwanted characters, and parsed into components. These components are then converted into a normalized format and tagged. From there, the address can be standardized according to any country database or geocoder standard. Normalized address components allow you to be much more flexible and less dependent on raw data than if you were to clean your addresses according to any one specific standard from the outset.
Can I use BackOffice independently without other Bettermile products?
Which devices are compatible with BackOffice?
What are the differences between BackOffice and BackOffice Pro?
What happens if someone in my team or depot loses access to the BackOffice account?
Explore more solutions to transform your last mile.
Better Places
Intelligent Geocoding API