Real-Time Tracking (RTT) has become a key driver of last mile delivery orchestration and User Experience.
The U.S. significantly lags behind in providing a modern, convenient last-mile package delivery experience compared to both international counterparts and other service sectors such as rideshare and on-demand food delivery.
The Real-Time Tracking Report USA 2024 highlights opportunities for carriers to meet rising delivery demands, helping the U.S. parcel industry catch up to global standards and enhance the experience for both consumers and businesses.