Advanced Package Tracking.

For a better delivery experience.

Are you struggling to gain the confidence of shippers as you try to grow your B2C parcel volumes? Are you struggling to offset the high cost of fast shipping while keeping your customers happy? 

In the competitive last-mile delivery market, balancing efficiency and exceptional customer experience is crucial. Optimizing your delivery process with the right technologies is essential for productivity and cost reduction.

If these challenges sound familiar, you're not alone. Together, we can navigate these obstacles and elevate your last-mile delivery operations.

The Better Tracking Advantage.

Your customers want to know where their shipment is. At all times. Give them the convenience and visibility they crave. Get the best ratings and reduce service calls with the most interactive real-time tracking experience in the parcel industry.

Better Tracking offers reliable, precise tracking with real-time updates and 10-minute arrival windows, while our white-label front end enhances customer engagement with branded map tracking and gamification. The system's flexibility allows receivers to reroute packages and adjust delivery times, reducing missed deliveries, and ensuring secure, timely integration.

Tracking with More Details and Continuous Updates.

Let customers take control of their time and make every delivery feel like a win.

Dynamically narrowing delivery windows.

Highly accurate AI-powered ETAs based on actual delivery progress
with narrowing time windows and vehicle live position.

Last-minute flexibility.

Receivers can choose to have their package delivered to an alternate delivery location or adjust the desired delivery time on-the-fly.

Up-to-date notifications.

Customizable communication from initial out-for-delivery notification
to upcoming delivery alerts.

Dynamically narrowing delivery windows.

Highly accurate AI-powered ETAs based on actual delivery progress
with narrowing time windows and vehicle live position.

Orchestrated communication.

Providing delivery details, customer support, 5-star rating and driver tipping functionalities to close the loop with receivers.

Whitelabel frontend.

Customized branding and advertising flexibly integrated into shipper or carrier portals to extend the online shopping experience to the doorstep.

Orchestrated communication.

Providing delivery details, customer support, 5-star rating and driver tipping functionalities to close the loop with receivers.

See How We’ve Helped Others

Read case study

GLS Netherlands was facing efficiency challenges with fixed delivery windows that were leading to increased customer inquiries. Seeking a solution, they implemented Better Tracking, which provided dynamic delivery windows and real-time updates. The impact was significant: a 10-15% reduction in customer service contacts, improved Trustpilot ratings, and a reduction in low ratings. Better Tracking revolutionized last-mile delivery, increasing customer satisfaction and operational efficiency.

Modernize Your Tech Stack.

Elevate your infrastructure with innovative last mile tracking software tailored to your business needs. Bettermile offers two real-time tracking implementation pathways:

Gold-Standard Tracking: Experience Uber-like delivery with last-minute redirects and delivery windows as short as 10 minutes. Built-in route optimization ensures significant productivity gains.

Cloud Tracking: Our latest innovation offers 60-minute delivery windows using AI-driven predictive intelligence, providing exceptional customer experiences without GPS or a routing app.

Reliable Live Tracking

Our customer service teams experienced a rapid decrease in customer contact volume after we implemented Bettermile's real-time tracking software. Bettermile has positively impacted the overarching triangle of GLS, our recipients, and our customers.

Milo Kars, Managing Director of GLS Netherlands

Our Customers love it too!

Want to upgrade your CX? Talk to us.

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